What we collect
Email, password (hash), any conversations you choose to import (WhatsApp ZIP, Slack), the text of your sessions with Lab. No third-party advertising tracking.
Where it goes
On our European servers (Qdrant vector database + encrypted storage). To generate responses, the text of your session passes through Anthropic's APIs (Claude). Anthropic does not use the data for training on the API plans we use. No other vendor receives your content.
Who sees what
Only you. Neither we nor the team access your session content except with explicit consent for support, and only after your request.
Deletion
From Settings → Delete account. Total deletion within 30 days (including backups). You can also request it via email: privacy@theavoidantlab.com.
What we don't do
- We don't sell your data.
- We don't build advertising profiles.
- We don't share conversations with marketing partners.
- We don't use your messages to train models.
Contact
privacy@theavoidantlab.com for any GDPR request (access, rectification, deletion, portability).
Last updated: 10/17/2026